servicenow-mcp

<div align="center"> <img src="docs/assets/banner.svg" alt="NowAIKit ServiceNow MCP Server" width="100%"/> [](https://www.npmjs.com/package/nowaikit) [](docs/TOOLS.md) [](https://modelcontextprotocol.io) [](LICENSE) # ServiceNow MCP Server (NowAIKit) **Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.** 450+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English. New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation). </div> --- ## 🚀 Install (2 minutes) > Requires **Node.js 20+**. ```bash # 1 — install npm install -g nowaikit # 2 — run the wizard: it detects your AI clients and writes their config for you npx nowaikit setup ``` Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done. > Prefer a UI? `npx nowaikit web` for a local dashboard — or use **[NowAIKit Cloud](https://cloud.nowaikit.com)** (nothing to install). --- ## 🔌 Manual setup (skip the wizard) Add this to your client's MCP config (Claude Desktop `claude_desktop_config.json`, Cursor `~/.cursor/mcp.json`, etc.): ```json { "mcpServers": { "nowaikit": { "command": "npx", "args": ["-y", "nowaikit"], "env": { "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com", "SERVICENOW_BASIC_USERNAME": "your_username", "SERVICENOW_BASIC_PASSWORD": "your_password" } } } } ``` OAuth, multiple instances, and per-client steps → **[Client setup](docs/CLIENT_SETUP.md)** · **[OAuth setup](docs/SERVICENOW_OAUTH_SETUP.md)**. No instance? Grab a free Personal Developer Instance at **[developer.servicenow.com](https://developer.servicenow.com)**. --- ## 💬 Use it — just ask - *"How many active P1 incidents are open right now?"* - *"Show me the 5 most recent changes and their risk."* - *"Create a business rule on the incident table that…"* - *"Run the ATF suite for the HR onboarding flow."* - *"What's the CMDB health for our prod CIs?"* - *"Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."* **Read-only by default.** Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident. --- ## 📚 Docs | | | |---|---| | [Installation](docs/INSTALLATION.md) · [Client setup](docs/CLIENT_SETUP.md) | [All 450+ tools](docs/TOOLS.md) · [Tool packages](docs/TOOL_PACKAGES.md) | | [Multi-instance](docs/MULTI_INSTANCE.md) · [OAuth](docs/SERVICENOW_OAUTH_SETUP.md) | [Scripting](docs/SCRIPTING.md) · [ATF](docs/ATF.md) · [Reporting](docs/REPORTING.md) | Full guides & product home → **[nowaikit.com](https://nowaikit.com)** --- ## 🧩 Part of the NowAIKit suite - 🌐 **[nowaikit.com](https://nowaikit.com)** — docs, guides & product home - ☁️ **[NowAIKit Cloud](https://cloud.nowaikit.com)** — the toolkit in your browser, no install - 📦 **[`nowaikit-sdk`](https://www.npmjs.com/package/nowaikit-sdk)** — TypeScript ServiceNow client library - 🧰 **NowAIKit Builder** (VS Code) · **NowAIKit Utils** (browser extension) > **⚠️ Official distribution only:** install from **npm (`nowaikit`)** or **[nowaikit.com](https://nowaikit.com)**. NowAIKit is never shipped as a downloadable GitHub `.zip` — beware copycat "download" repos. --- © 2026 AartiQ (Hardik Benani) · [NowAIKit Source Available License](LICENSE)